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EvilMusk's avatar
EvilMusk
New member | Level 2
8 months ago

Files are missing from my account online but I see them in my local Dropbox folder

When I open my Dropboxfolder by logging in on dropbox.com, I lack content if I compare it wit what I see if I open my desktop folder which has more content/folders and reflect what would expect to see.

Is it a username issue? Does anyone have a tip of where to start searching?

 

desktop
sync
Web

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hey EvilMusk, thanks for joining our Community.

    This sounds like the Dropbox desktop app on your computer is not syncing the changes you make locally to your account online.

    First thing you need to check, is the sync status and version of the app; to do that, hover over the Dropbox icon in your system tray. Can you let me know what you see?

    Also, what is your computer's OS version?

    Keep me posted.

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