Need to see if your shared folder is taking up space on your dropbox šŸ‘Øā€šŸ’»? Find out how to check here.

Forum Discussion

zoofood's avatar
zoofood
New member | Level 2
5 months ago

Family Plan needs a greater storage option

We don't need business features. We just need more space. It's a pretty simple value prop here for product management to consider. You don't have to add another pricing tier. Just allow an account storage increase option upgrade of at least 1 more TB (and honestly, why not make it larger and charge more). If you think this will cannibalize your business tier, then you haven't differentiated it strongly enough compared to families needs.

We don't need support to tell us to delete files we don't need, we know that. What we need is a proper solution. I've been a loyal dropbox user since the beginning, having spent thousands on the product and espoused it to everyone I know who needed a device agnostic storage solution that just works. But can we just fix this please?

Thanks for your consideration,

-zoofood

 

1 Reply

Replies have been turned off for this discussion
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hi there zoofood - thanks for taking the time to share your thoughts on this with us.

    I've noted your feedback about getting additional storage space on the Dropbox Family plan and you can let us know if you have anything else to add.

    Thank you. 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!