Forum Discussion

Super22_CBUS's avatar
Super22_CBUS
New member | Level 2
2 years ago

Hard drive full of system data on macOS, how can I change it?

Dropbox is eating up all my storage. I see that it's been solved on another thread-could someone help with how to free up my hard drive space?

5 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Super22_CBUS, I hope you're doing well!
     

    Welcome to our Community too. Have you tried using either selective sync, or making your files available offline if that feature is available to you?

     

    If not give it a go, and let me know how it turns out. 

     

    Thanks!

  • Super22_CBUS's avatar
    Super22_CBUS
    New member | Level 2
    2 years ago

    Hello! I've turned all files to online only. But, my files are still syncing and that might be why I can't access the dropbox cache folder... and I'm assuming my mac system data is what is transferring all the files?

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Super22_CBUS, Hanks for the speedy reply! 

     

    When did you change your content to online-only and what is the app's current syncing status

     

    Also, when you say that your "Mac's system data is transferring all the files" would you mind clarifying that for me, please? 

  • Super22_CBUS's avatar
    Super22_CBUS
    New member | Level 2
    2 years ago

    My syncing status has 2+ days still to completely sync. I turned them all to online only yesterday.

    I don't keep many files on my mac hard drive - I keep all my files on external hard drives. So on my mac hard drive the System Data is taking up the bulk of the space, I'm almost out of mac hard drive space entirely. 

    And that is why I'm "assuming" the System Data is what's transferring the files...

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Super22_CBUS.

     

    To be honest, at this time, I think we'll first need to allow syncing to finish, to make sure that the files have switched to online-only as well.

     

    If you'd like to see if you can speed it up, make sure to check how much bandwidth the Dropbox app uses, in case it's limited.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!