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dreamcreator's avatar
dreamcreator
New member | Level 2
2 years ago
Solved

I remember having 3.6GB but I see only 2GB.

I allredy had 3,6 Gb but now after long time an new computer again only 2 😞

  • Oops, it was not the same, I probably logged in with google.
    So now I have to logout and login again i guess.
    I even have 5,9 gb,

     

     

    Thx

5 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    dreamcreator wrote:

    I allredy had 3,6 Gb but now after long time an new computer again only 2 😞


    Are you sure you signed in to the correct account? Dropbox doesn't remove space that you've earned through referrals, so it would still be on your account, assuming you're signed in to the correct account. You can see a list of all the space you've earned on your Referrals page.

     

    Also, your Plan page will show you the exact usage and space in your account. If you can, provide a screenshot of your usage, being sure to mask any private information. It should look like this:

     

     

     

     

  • dreamcreator's avatar
    dreamcreator
    New member | Level 2
    2 years ago

    Oops, it was not the same, I probably logged in with google.
    So now I have to logout and login again i guess.
    I even have 5,9 gb,

     

     

    Thx

  • dreamcreator's avatar
    dreamcreator
    New member | Level 2
    2 years ago

    But it doesnt work. I signed out. Now logged in, signed in in browser but dropbox make carousel. I am spinning around with the same Procedere.

  • dreamcreator's avatar
    dreamcreator
    New member | Level 2
    2 years ago

    Ok, I had to delete all users sessions an devices, now it synced

  • dreamcreator's avatar
    dreamcreator
    New member | Level 2
    2 years ago

    It is terrible but all synced files show Zero kb size. First when open the file it is to see how big it ;-(

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