Forum Discussion

ChandraAnn's avatar
ChandraAnn
New member | Level 2
2 years ago

Not enough space to add shared file

My firm is trying to share a file with me and everytime I try to access the shared file it's saying I don't have enough space. I've checked online and I don't need to use my own space to access and edit a shared folder. So how come I can't access this shared folder? 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    ChandraAnn wrote:

    I've checked online and I don't need to use my own space to access and edit a shared folder.


    You do, actually.

     

     

    When you accept an invitation to a shared folder you get your own copy of the folder in your account (which syncs with the original), so you need to have enough space in your account to hold the folder and any data placed in it.

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