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CarolP's avatar
CarolP
New member | Level 2
2 years ago

Notification re upgrading account and separate one telling me to change password

I have been told my dropbox is full and need to upgrade my account. i have also had a notification that i need to change my password because it has been compromised. What to believe?
 
Notifications
Quota
security
Storage space

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey CarolP, thanks for bringing this to our attention.

     

    Are these notifications coming to your email address or are they pop-ups within your Dropbox account?

     

    Can you send us a screenshot of the notifications?

     

    And if they are email notifications, make sure to also include the email address they were sent from.

     

    Thanks in advance!

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