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meetloaf13's avatar
meetloaf13
Explorer | Level 4
12 months ago

Dropbox will not automatically update software on Windows. I have to do this manually.

Windows 10 fully updated.

 

I have been having this issue for years, and have not been able to solve it.  Anymore, I typically download the offline installer and manually update.

 

But when I come back from a long weekend, I get this crap

 

Every one of those is a separate instance of Dropbox trying to update.   I cannot get Dropbox to update unless I manually close all Dropbox instances/services, and then try the installation.

 

Any help is much appreciated =]

4 Replies

  • FadiTouil's avatar
    FadiTouil
    New member | Level 2

    i think that your pc have a lot of updates to do soo he's gives you a lot of craps

     

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi meetloaf13, let's jump right into this!

     

    The first thing I'd like for us to check, is whether you have the app installed on the device using admin privilege. 

     

    Is it possible that you have any sort of antivirus/proxies/firewall that blocks Dropbox from making the necessary updates? 

     

    Let me know more, and we'll take it from there!

    • meetloaf13's avatar
      meetloaf13
      Explorer | Level 4

      It asks for admin privileges every time it updates the installation, so I would think so.  How do we check?

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey meetloaf13, usually the desktop app is automatically installed with admin privileges. 

         

        However, you can also check this Help Center article.