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Forum Discussion
Stop adding white backgrounds to signatures
Had an important form to fill out today...
Am working remotely from another country...
Thought... "Great, I can use Dropbox Sign to sign this and send it back easy, I already keep a transparent high resolution digital signature just for this purpose!"
Uploaded my document...
Clicked "Sign"
Selected my signature from my files already on Dropbox (lovely, cuz I don't have a local copy of the file)
Dropbox adds a white background...
I think "Surely not, I must have selected the wrong file type..."
Double checked, nope, I had done it correctly.
Dropbox Sign: Still unusable in 2025.
(Yes I know there's a week left)
(No, don't suggest I draw in my signature, I am not a 4 year old with a crayon and my signatures need to match other official documents!)
2 Replies
I seem to have just stumbled on an automatic background removal, when I delete the original uploaded image with the white background and now click the "Sign" button again, my signature is there twice, but one has removed the white background - I would never have seen this without deleting my original upload in frustration, is this legit?
- Walter
Dropbox Community Moderator
Hey Jason_Broderick - thanks for bringing this to our attention and sharing your thoughts on this too.
Can you please clear your browser's cache and/or try another browser and let us know if you get the same results?
Thanks!
