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Holly_L's avatar
Holly_L
New member | Level 2
3 years ago

SOLVED - Accessing HelloSign Files?

*edit* - hellosign.com is working again.

 

I'm not sure if this is the right place to post this, but I'm new to Dropbox. We currently have a Dropbox Sign account (previously HelloSign), but have been unable to access the account from hellosign.com for the past several hours. I'm guessing that Dropbox might be doing a merger to this domain? I'm able to access Dropbox with my existing login information, but my team members and all of our documents are missing. I just want to make sure that it is because of a transfer taking place and what the ETA will be to have access to everything. There are current, open, contracts that we need to access ASAP. Thanks!

Dropbox Sign

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Holly_L, thanks for posting here, and for updating us that everything is back on track! 

     

    If you need anything else, you know where to find us! 

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