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I see no option to cancel the Backup trial I received via Seagate for my Dropbox account.
I signed up using Seagate's free 6 months trial option, but it just gives 2GB data and says they'll take $70 after trial ends. I don't want that, I want to cancel the subscription trial and delete my account. I am pretty good with technology, so I know how to cancel it but there is no option to do it in dropbox in my account. Nor am I able to delete my credit card details from the account. Kindlly help me with this. By any chance, if any money is taken out from my account, I am definitely gonna sue drop box for delibirately forcing customers to pay for something they don't want. Please help
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- Nancy
Dropbox Community Moderator
Hey christopher155, thanks for posting here today.
From what I understand, you’re unable to cancel your Backup trial with these steps, correct?
If yes, please go ahead and reply directly to the ticket our social team has opened for you and they’ll further assist.
I’ll be here, if you need something else.
