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Mmakowski's avatar
Mmakowski
New member | Level 1
2 months ago

Will downgrading my subscription result in my photos getting deleted?

Hello, I don’t actively use my premium plus subscription but I have a lot of stored photos in it.  If I downgrade, will I lose access to my photos in the future? 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    Mmakowski wrote:

    If I downgrade, will I lose access to my photos in the future? 

    If it puts you over quota there is a possibility that Dropbox will delete them to bring you under quota. They DO warn this is happening, but, that depends upon the email being noticed etc. 

    If you are downgrading my personal view for safety of your data is to download it all safely first and delete from Dropbox. 

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