Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

garywarner's avatar
garywarner
New member | Level 1
10 months ago

Can you remove 2 step verification so that I can access my old account?

I know my log in details but there is now a two step verification process and its asking my to log into an email account that has been deactivated. Can you please remove the 2 step verification so that I can access my photos

account access
security
two factor authentication

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!