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Forum Discussion
garywarner
5 days agoNew member | Level 1
Can you remove 2 step verification so that I can access my old account?
I know my log in details but there is now a two step verification process and its asking my to log into an email account that has been deactivated. Can you please remove the 2 step verification so that I can access my photos
- Mark
Super User II
It is very unlikely you will be able to regain access: https://help.dropbox.com/account-access/lost-email-access
The only way to try though is via www.dropbox.com/support while not logged in, even to here so use an incognito window.
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