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innofaithon's avatar
innofaithon
New member | Level 2
2 years ago

Cannot sign up for a business account

I used to have a personal account using my work email (Google login) and deleted it as I need to register a business account with the same email address.  However, when I try to sign up via the invitation from our company admin, Dropbox gives me an error message saying "There was a problem completing your request," and I cannot go any further.

 

Neither deleting cache nor having a new invitation worked. Please advise.

account access
dropbox business
emails
Error Messages
FAQ

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi innofaithon, thanks for bringing this to our attention.

     

    Just for clarification, did you delete your Dropbox account entirely, or did you delete the email address itself?

     

    This will help me to assist further!

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