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tony laiacona's avatar
tony laiacona
New member | Level 1
5 months ago

My account was deleted by a team admin, how can I get my account back?

My account was deleted by a team member and now I've lost all my data!! Does anyone know how to get in touch with Dropbox via email or phone? I'm trying to save the situation before its too late.

2 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hi tony laiacona, thanks for bringing this to our attention.

    If you've been deleted by a team admin, you would need to get in contact with the admin for them to restore your account back to the team.

    Once done, you could then ask them to convert your account to a personal account away from the team using these steps.

    If you have any further queries, feel free to message back.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    5 months ago
    tony laiacona wrote:

    I'm trying to save the situation before its too late.

    Your Team admin only has 7 days with which to restore the data so please do so urgently (that is if they kept a copy).

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