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dalyce's avatar
dalyce
New member | Level 2
3 years ago

Transfer

I have a Transfer that expired and I just want to reactivate it. But when I try to, I cannot click the "Reactivate Transfer" bar, how do I change that? 

I was using the Free Trial when I sent it and now it has expired, will I have to pay to be able to reactivate it? 

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Hi dalyce 

    Yes you would need to be on the appropriate plan to reactivate it if its over the limit of your current plan. For example if the file is larger than 2gb you wont be able to send it now as a Free or Family user - you'd need to be Pro. 

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