Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
My dropbox version is 175.4.5569
I read many issues about this and tried it already.
I've allowed Full disk access and accessibility already.
I've tried quit dropbox and relaunch finder but still not show.
I uninstalled and reinstalled still not work.
Any suggest please
Hey @Puttichote, let's jump right into this!
It might sound trivial, but have you tried restarting your device at all? When did you first notice this behavior?
Also, in case you're using any third-party apps, can you completely quit and close these service applications, such as Google Drive, OneDrive, or others?
Keep me posted on the results!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hey @Puttichote, let's jump right into this!
It might sound trivial, but have you tried restarting your device at all? When did you first notice this behavior?
Also, in case you're using any third-party apps, can you completely quit and close these service applications, such as Google Drive, OneDrive, or others?
Keep me posted on the results!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi @Megan Thank you so much for your supported. The problem solved by quit Google Drive. You saved my life 🙂
Fantastic news @Puttichote!
If you need anything else, we'll be one post away!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!