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There is no Offine and Online icon next to file. I'm using Macbook Air M1 | macOS Ventura 13.4

There is no Offine and Online icon next to file. I'm using Macbook Air M1 | macOS Ventura 13.4

Puttichote
Explorer | Level 4
Go to solution

My dropbox version is 175.4.5569

 

I read many issues about this and tried it already.

I've allowed Full disk access and accessibility already.

I've tried quit dropbox and relaunch finder but still not show.

I uninstalled and reinstalled still not work.

Any suggest please

Screenshot 2566-06-01 at 17.27.55.pngScreenshot 2566-06-01 at 17.28.47.pngScreenshot 2566-06-01 at 17.26.43.pngScreenshot 2566-06-01 at 17.26.29.pngScreenshot 2566-06-01 at 17.27.37.png

 

1 Accepted Solution

Accepted Solutions

Megan
Dropbox Staff
Go to solution

Hey @Puttichote, let's jump right into this! 

 

It might sound trivial, but have you tried restarting your device at all? When did you first notice this behavior? 

 

Also, in case you're using any third-party apps, can you completely quit and close these service applications, such as Google Drive, OneDrive, or others? 

 

Keep me posted on the results!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Megan
Dropbox Staff
Go to solution

Hey @Puttichote, let's jump right into this! 

 

It might sound trivial, but have you tried restarting your device at all? When did you first notice this behavior? 

 

Also, in case you're using any third-party apps, can you completely quit and close these service applications, such as Google Drive, OneDrive, or others? 

 

Keep me posted on the results!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Puttichote
Explorer | Level 4
Go to solution

Hi @Megan Thank you so much for your supported. The problem solved by quit Google Drive. You saved my life 🙂

Megan
Dropbox Staff
Go to solution

Fantastic news @Puttichote!

 

If you need anything else, we'll be one post away! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Megan Dropbox Staff
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    Puttichote Explorer | Level 4
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