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Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
1271137members
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I've been charged USD129.60 I'm not even on any plansupdated by: Rich
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Storage Space Problem on Business Advancedupdated by: Mark
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I need help cancelling my account and getting a refundupdated by: Mark
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Moving from business to personalupdated by: Mark
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Payments issueupdated by: Mark
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I need to cancel but I don't have email accessupdated by: Mark
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Subscribe Professional Plan (annual) on iOSupdated by: Jay
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I resubscribed, but it didn't go throughupdated by: Jay
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Subscription cancellationupdated by: Jay
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Dropbox staff have replied
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Paid through Apple Pay is not renewing subscriptionupdated by: Walter
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Charged while on a Basic account
in Plans and Subscriptions posted
Solved
- How can I redeem the 50% Discount for Dropbox Plus with Adobe Creative Cloud? in Plans and Subscriptions posted
- Can I get a refund for a recent charge? in Plans and Subscriptions posted
- I have received a fraudulent charge from Dropbox. Can someone contact me? in Plans and Subscriptions posted