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Creating a Password Protected Shared File

Creating a Password Protected Shared File

Heather95
New member | Level 2
January

Hi, I am trying to create a shared file that is password protected. I followed all the steps to make my link to the folder password protected. I can see the option to make the folder link password protected but it is greyed out and the website will not allow me to click/turn on the password protection. Please help as you're able.

 

-Heather

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Accepted Solutions

Re: Creating a Password Protected Shared File

Mark
Super User II
January

Hi @Heather95 

Are you a paid user? Password protected links is a premium feature. 


 


:penguin: - :penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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Re: Creating a Password Protected Shared File

Mark
Super User II
January

Hi @Heather95 

Are you a paid user? Password protected links is a premium feature. 


 


:penguin: - :penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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