cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
If you know more about files sizes, you can make more informed decisions about which files you upload and then you can maximize the space in your Dropbox Basic account?

Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to reuse a deleted/disabled account email?

How to reuse a deleted/disabled account email?

tinverg
New member | Level 2

Hi,

 

One of our agency clients invited me to their business account and I was automatically added as team member using my work email. Now, I recently asked them to delete me as a team member so I can use my email basically as a personal account and not under their business. How do I reuse my work email to sign in/sign up in Dropbox? It says that my account has been deleted/disabled when I tried to sign in; or my email is already in use when I try to sign up.

1 Reply 1

Re: How to reuse a deleted/disabled account email?

Rich
Super User II

@tinverg wrote:

How do I reuse my work email to sign in/sign up in Dropbox? It says that my account has been deleted/disabled when I tried to sign in; or my email is already in use when I try to sign up.


I believe you need to wait seven days after a team admin deletes an account before the email will be available for use again. A better solution would have been for the team admin to convert your account to an individual account. If you don't want to wait the seven days, you could ask the team admin to restore your account, and then convert it.

Who's talking

Top contributors to this post

  • User avatar
    Rich Super User II
What do Dropbox user levels mean?
Need more support?