Xbox dropbox app stops downloading a file after 700 MB

[wario5757]

im trying to download a 1 GB file at it stops at 700 MB. when i check in my xbox files it shows a 0 byte file meaning at 700 its corrupting for some reason? i then tested with a file exactly 700 MB and it also does the same thing, i then tried to download a file 670 MB and it went through and gave me a 670 MB file. Any ideas why this is happening? could it be the app is just not good or something?

[Walter]

Hey @wario5757, sorry to hear you're having issues with this.

Can you please clarify if you're getting a specific error or if the download just stops?

Have you made sure that your device has enough storage space to hold the file(s) you're trying to download?

If you happen to have a web browser installed on your XBOX, have you tried downloading the file(s) through our website instead?

Keep me posted on your findings and we'll take it from there. 

[wario5757]

hello walter! im not getting a specific error, and i have 79 GB of open space on my xbox, and Microsoft edge for xbox doesn't accept downloads for some reason

[Walter]

Are you able to use another web browser perhaps @wario5757?

You could also make sure that you're running the most up to date version of your browser and/or clear its cache as well.

Let me know of any updates!