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Forum Discussion
Can't access the Dropbox website when using Chrome.
I can't access Dropbox.com from my Mac using Chrome. it is just a blank screen. I've been told to use a different browser, but I prefer to use Chrome. Any ideas?
3 Replies
- Mark
Super User II
I've been told to use a different browser
Have you tried this yet or not? What happens if you do?
Thats a simple way of diagnosing the issues.
Yes it seems to work on other browsers. I'm just trying to figure out why Chrome doesn't work.
- Megan
Dropbox Community Moderator
Hey Janeen B. thanks for posting here!
It sounds like this is a browser specific issue, since it works with different browsers too.
Here are a few things that you can try:
-Update your browser if you haven't already. Making sure Chrome is up to date can prevent compatibility issues.
-Clear the browser's cache and also restore to its default settings.
Give it a go, and let me know more. Thanks!
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