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Forum Discussion
UGE
2 years agoExplorer | Level 3
cant see shared pdf
When I share a pdf with a link, I open it on my mobile, I get: the pdf is not valid.
5 Replies
- Jay2 years ago
Dropbox Community Moderator
Hi UGE , thanks for bringing this to our attention.
What mobile device are you using and what OS is it running?
If you preview the PDF on the Dropbox site directly, does it preview normally?
This will help me to assist further!
- UGE2 years agoExplorer | Level 3
Samsung galaxy a50
I don't have the dropbox app installed.
the idea is that when you open the link you can visualize the pdf
however it comes out:
Cannot display pdf (the format is not valid)
this happens with any pdf, even downloading some from the internet and uploading them, it does not display them. - Jay2 years ago
Dropbox Community Moderator
Does the link work if you view it on a desktop machine in a browser?
- UGE2 years agoExplorer | Level 3
yes
- Jay2 years ago
Dropbox Community Moderator
Could you try using a different browser on your Android to see if this helps?
Does the PDF file meet the requirements here to be previewed? Are you able to download the PDF to your phone directly and preview it from there?
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