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jamie_gelaskins's avatar
jamie_gelaskins
New member | Level 1
7 months ago

Can't use Quicklook or see thumbnail previews for online-only files.

It has been several years since I was able to quicklook a file or see its thumbnail preview. I've had multiple different macs in that timespan. Is this just how it is now or is there a setting I need to fix?

Thanks,

Jamie

PS. I use Dropbox Teams.

2 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hey jamie_gelaskins, let's jump right into this! 

    Does this happen with all of your online-only files or some of them? 

    Would you also be able to clarify the Dropbox version you're using and syncing status of your app at the moment? 

    Also one more thing: if you change these files from online-only to available offline, are you able to see their previews?

    Let me know more!

  • classic mesa's avatar
    classic mesa
    Helpful | Level 6
    4 months ago

    jamie_gelaskinsdisregard the response above. Take a look at the response by one of the engineers here, it may work:

    https://www.dropboxforum.com/discussions/101001012/cant-preview-photos-in-dropbox-folder-when-files-are-online-only/826416

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