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aaqqwwer's avatar
aaqqwwer
New member | Level 2
2 years ago

Download pop-up keeps showing up when I didn't download a file

I didn't download the file, but the pop-up keeps showing up that the file is downloading

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey aaqqwwer, thanks for reaching out to us.

     

    Can you send us a screenshot of this pop-up, so we can have a visual of what you're referring to?

     

    Thanks.

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