Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.
Forum Discussion
Download stops after downloading ~2 GB out of a 10 GB file
Hello,
I do have a few huge files (for example 10 GB) in my dropbox.
I then download them onto a external hard disk.
The download first works, but after a while it just stops (after 2 GB for example). There is also no error message. The download just stops.
What could be the reason?
Thanks
3 Replies
- Hannah
Dropbox Community Moderator
Thanks for bringing this to our attention, Fragensteller44.
Have you tried downloading your file from a different browser or from a private browsing/incognito window, to see if that helps?
Let me know what you find.
hello,
I now tried it with another browser (Firefox).
I tried it three times, it works for 2-3 GB, but then it stops, and it always says "Download failed".
What can I do?
- Hannah
Hmm, I'm thinking if there's some kind of extension affecting your download.
Can you try from a private browsing/incognito window, to see if you get a different behavior?
