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Downloaded videos from Dropbox are not playing on my computer
I have roughly 3 dozen videos on Dropbox. When I select one or many (doesn't matter) and then hit DOWNLOAD, the file is saved on my Desktop. When I try to play the video(s), I just get a tiny black rectangular screen. The audio portion works fine, but no video. It doesn't matter the size of the files as it happens regardless. What can I do? Tks! Mike
I actually was doing the downloads/saving on an Asus Chromebook. When I do the same on my Desktop, it appears to be working fine now. Disregard my post. Thank you.
3 Replies
I actually was doing the downloads/saving on an Asus Chromebook. When I do the same on my Desktop, it appears to be working fine now. Disregard my post. Thank you.
- Theresa
Community Manager
Hi DrB323 and welcome to the Dropbox Community 😊. I’m so glad to see you got your issue resolved. Thank you for keeping us updated, it’s members like you who make this Community so vibrant 🙌.
On another note, I’d love to hear how you’re using Dropbox in your daily life 🌟. I’m always curious about how our Community members use Dropbox because we often discover amazing ideas and can share helpful tips to make your experience even better 💡💌.
Looking forward to hearing from you 🤗,
T 😸 (Dropbox Community Manager)
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