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lost_echoes
2 months agoExplorer | Level 3
How can I download and restore my external hard drive backup data?
Hello Dropbox Team! I backup up an external hard drive with backups beta and my disk failed, and now I have to download all in badges to recover all my disk information, could you please add an option to restore a backup directly to the disk or maybe add the option of having the backup on the Mac finder to just access the files there and copy them to my new external hard drive ?
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- Jay2 months ago
Dropbox Community Moderator
Hi lost_echoes, thanks for messaging the Community.
We appreciate the feedback to create another option to download or restore the external drive backup data.
We take all comments into consideration when improving the Dropbox site and services.
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