Forum Discussion

Liz Sakarcan 's avatar
Liz Sakarcan
New member | Level 1
11 months ago
Solved

How can I remove my photos & & save /export them onto my iphone and end my Dropbox acct?

How can I remove and claim my photos, files and save them on my I phone and end my Dropbox acct? 

Export
  • Walter's avatar
    Walter
    11 months ago

    Hi there Liz - thanks for posting on our Community and happy Monday!

    You should be able to navigate to your photos within the Dropbox mobile app on your iPhone and export them to your device normally using these steps.From there, you can delete your account as outlined here.

    Can you give it a go and let me know if this helps?

    Thanks!

2 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hi there Liz - thanks for posting on our Community and happy Monday!

    You should be able to navigate to your photos within the Dropbox mobile app on your iPhone and export them to your device normally using these steps.From there, you can delete your account as outlined here.

    Can you give it a go and let me know if this helps?

    Thanks!

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!