Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Parthena
2 years agoNew member | Level 2
How to backup my files to Dropbox?
I used to love Dropbox and it seemed to function like any other folder. Now I am totally confused. I don't know how to have everything backed up automatically and I can't seem to find what I want when I open Dropbox online. I paid for the entire year and am thinking about cancelling it altogether, so I wonder if I can get a partial refund if I can't get it to work for me. I guess that was more than one question.
3 Replies
- Mark2 years ago
Super User II
Hi Parthena
Not sure what you are after? Dropbox backup doesnt backup 'everything' it backs up certain folders (usually Documents, Downloads, Desktop). It isnt designed to do 'everything' so you couldnt use it to do a full rebuild if your hard drive died for example.
Also, in backup you cannot access or manipulate the files - i.e. the are there backed up and you can restore them. You cannot go on and download 1 or 2 if you need just those. It doesnt work like the syncing does.
In terms of refunds, sadly, they are only given if legally required within first 14 days
- Parthena2 years agoNew member | Level 2
Thank you very much for replying. I was trying to select and put back on my computer certain files. I had my computer serviced and between my desktop, laptop, and portable hard and flash drives, everything is in disorder. I thought to get them ton one place and use Duplicate File Finder to reduce multiple copies. It looks as though Dropbox on my computer and dropbox online are different. Another confusion. Somehow, not having used it for a number of years has left me head scratching!
- Mark2 years ago
Super User II
If you arent using backup and just using standard sync you should be able to see them at www.dropbox.com/home
If its backup it is at www.dropbox.com/backups.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!