I can't download my files from Dropbox

Question

Hello, I can't download files I have on Dropbox - videos, photos, documents etc. Can someone help me?

Jay · Answer

Hi Stefan Smolovic, thanks for bringing this to our attention.
&nbsp;
What error are you getting when downloading the files from the Dropbox site?
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Could you try switching browsers to see if this helps?
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Keep me updated with any progress!

T_theresa_A · Answer

Hi Stefan Smolovic , and welcome to the Dropbox Community 😊.
I’m Theresa, a Community Manager here at Dropbox HQ 👩‍💻 🏢. I just wanted to check in and see if your issue has been resolved. Is everything working smoothly now? 🤔💡
If there’s anything else you need help with, feel free to let me know, sure I’m here to help 💌 🤗
T 😸(Dropbox Community Manager)

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I can't download my files from Dropbox

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