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I can't edit images on my Mac computer and they no longer preview in my Paper documents either.
Images in Dropbox on my Mac (OS Sonoma 14.7.5) have been giving me problems when I edit them in the Preview app. I get told I don’t have permission to edit.
Following odd hints I opened FULL DISK ACCESS for Dropbox. MISTAKE! Images stopped showing in all my PAPER docs. Both on my Mac and my iPhone 16. They all say “Couldn’t Load Preview” where each image was.
I undid the FULL DISK ACCESS, tried restarts, but can’t fix the problem!
Dropbox and Paper seem otherwise OK.
3 Replies
- Nancy
Dropbox Community Moderator
Welcome back to our Community, johnweidner! Hope you’re well.
As a first step, I’d appreciate a full screenshot of what you see on your end, when trying to edit Dropbox images on your Mac computer.
I’d also like a visual of what you see when opening your Paper documents on Dropbox, showing how your images appear there.
Let me know, once you’re ready.
The problem has gone away! Thanks. I should have had more faith in Dropbox
- Nancy
No worries, johnweidner! You did well to report this here.
If you need something else, don’t hesitate to give me a nudge.
