Forum Discussion

1nick's avatar
1nick
New member | Level 2
2 years ago

I can't see my folders in offline only mode on Mac OS 15.1

I have a new install on a Mac (Sequoia 15.1). I opted to keep all my folders offline on the install. However in the Mac finder no folders are visible, only individual folders. On the webapp they are all there.

I want selective sync and decide after the install what I want kept locally.

 

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi 1nick, thanks for bringing this to our attention.

     

    Just for clarification, did you enable selective sync to prevent entire folders from appearing on your machine?

     

    Have you instead marked folders to make available offline?

     

    Any other info or screenshots would be helpful!

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!