Forum Discussion

Grumbleskin's avatar
Grumbleskin
New member | Level 1
11 months ago

I see the "Take a tour of the homepage" prompt every time I sign in to the Dropbox website.

When I go on DB through the internet (I have the desktop client) the "take a tour of the homepage"

comes up every time I refresh the page. How do I make it stop.

 

Web

2 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Thanks for your post, Grumbleskin! 

    Out of curiosity, is this something you see across various browsers (or even via incognito window)? 

    Let me know and we can look into this further.

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!