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SmooshnSuch's avatar
SmooshnSuch
New member | Level 2
3 years ago

Is cinematic mode on the iPhone Dropbox app supported?

Hello

 

Dose Dropbox support video's filmed in Cinematic mode? On my iPhone 13 Pro I record videos in cinematic mode. When I upload them from my phone directly to Dropbox the video shows up minus the cinematic mode. Why dose the cinematic mode go away when I upload to Dropbox? Can anyone please help me with this?

Thank you

 

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1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey SmooshnSuch, thanks for joining our Community!

     

    Dropbox does support .mov videos in general and after testing this on my end, I can see that cinematic mode is also supported.

     

    Does it look like a normal video on your end?

     

    How about when you download it back to your device from Dropbox? What do you see then?

     

    Let me know what you find.

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