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hvitale's avatar
hvitale
New member | Level 2
2 years ago

My Dropbox files are trying to sync with OneDrive so I cannot open these on my laptop. What do I do?

My Dropbox files are trying to sync with OneDrive instead so I cannot open these on my laptop, how do I stop this

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3 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    You need to move the files out of the OneDrive folders and put them in to Dropbox instead. 

     

    Make sure they have downloaded and are local and not just shortcut files

  • hvitale's avatar
    hvitale
    New member | Level 2
    2 years ago
    If there were multiple users on the Dropbox would this happen to everyone?
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    If it is a shared folder and they have tried to double sync, yes, as Dropbox would sync those changes. 

     

    By that I mean if one user has moved their Dropbox into a OneDrive folder. 

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