Forum Discussion

Anonymous's avatar
Anonymous
2 years ago

"Photos" show only last two years

Hi,

I have lots of pictures and I've always managed to find the right ones by the "photos" section which enables to search by year and month. But last days there are only last two years showing. All my pictures are in folders, have not deleted anything. What have I done wrong or more - what can I do to see all my pictures in "photos" again?

 

Best wishes

Helen

2 Replies

  • Mixxpix's avatar
    Mixxpix
    New member | Level 2
    2 years ago

    I also have this problem - previously, I've been able to use the photos tab to search easily in date order through the 10,000s of photos in the 100s of folders my account, but now I can only see a few back to 2018 - this seems very random? Does anyone know how to make Photos 'see' all our photos again?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi anonymous and Mixxpix! Thanks both for posting here.

     

    One clarification; have you both visited your All files page, and you're seeing older photos normally or does content seem to be missing, in general?

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