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Problems downloading shared links on iPhones
I am trying to share some folders with photos with a number of non-dropbox users. But there seems to be a problem with download.
I have set a link for viewing as follows: Anyone with the link can access. Expiration date: 1 day. Required password: On. Disable download: Off.
I shared the link with a user for testing.
The URL appears to be working. The password is requested. Upon entering the password the user gets access to the folder and can see the pictures in the subfolders. However, when the user taps download on the screen on the phone, nothing happens. When trying to dowload the entire folder, a message telling the user that download will begin shortly appears, but nothing happens.
I tested the URL on in Chrome in incognitive mode on an Android and confirmed that download works as expected.
What am I doing wrong here?
3 Replies
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- Mark
Super User II
What am I doing wrong here?
The issue is that they cannot download inbulk to a mobile Apple device (because the iPhone cannot handle it). They would need to download each file individually.
Mark, thanks for getting back to me. -Much appreciated.
For what I can see, not even individual files are downloaded. The user taps taps the download option, and nothing appears to happening. There is no indication of a download beginning, and no picture appears locally on the device. I am puzzled.
You state "because the iPhone cannot handle it", which made me curious. Is as per design by Apple?
Thank you very much.
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