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Nicocow's avatar
Nicocow
Explorer | Level 4
5 months ago
Solved

Stop tool-tip popups from appearing on the website

This pops up EVERYTIME the page reloads on browser. I move, copy, rename, restore, etc. it reappears. I get it, I know I can do that. This and a few others in different pages keep reappearing as if I'm a new user or something. Someone please tell me how to disable these.

  • Hey Nicocow - thanks for bringing this to our attention. 

    Have you logged out of your account and back in since you first noticed this?

    If you did and this persists, can you try clearing your browser's cache and/or another browser and let me know if you get the same results?

    Thank you!

4 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey Nicocow - thanks for bringing this to our attention. 

    Have you logged out of your account and back in since you first noticed this?

    If you did and this persists, can you try clearing your browser's cache and/or another browser and let me know if you get the same results?

    Thank you!

  • Nicocow's avatar
    Nicocow
    Explorer | Level 4
    5 months ago

    The logging out and back in seemed to fix it, thank you!

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    No biggie Nicocow - I'm glad it's sorted now. 

    See you around the Community and have a lovely weekend ahead! 

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi Nicocow​  and welcome back to the Dropbox Community 👋

    Thanks for bringing this up ... those persistent tooltips can definitely get in the way when you’re trying to get things done. I am glad this is resolved now for you. 

    I’m Theresa 👩‍💻, one of the Community Managers here, and I really appreciate you taking the time to share your feedback. 

    By the way, if there’s a specific workflow or feature you use most often, I’d love to hear about it. Always helpful to understand how different folks are using Dropbox day-to-day!

    Catch you around,

    T 😸 (Dropbox Community Manager) 

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