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The Dropbox desktop app is stuck at syncing a specific number of files on Windows
Hi My Dropbox start from yesterday always syncing , not become "your file is up to date". Cannot sync all the files on today I saved. I tried as per 10 ways of stuck of syncing. But still is syncing the file . I attached the screenshot. Please review & solve for me.
2 Replies
- Walter
Dropbox Community Moderator
Hi Kristine - I'm sorry to hear you're experiencing a syncing issue.
To start, could you please let me know your computer's operating system version and what troubleshooting steps you've already tried?
Have you checked for any specific sync errors by clicking on your profile icon within the Dropbox app and selecting the "View sync issues" option?
If the problem continues after restarting your computer, could you please try quitting and then re-launching the Dropbox desktop application and see if that resolves the issue?
Please let us know the outcome.
- T_theresa_A
Community Manager
Hi Kristine and welcome to the Dropbox Community. Just checking in to see if you managed to get your photo issue sorted using the steps provided below?
If you’re still having trouble or if there’s anything else we can help with, feel free to let us know... we’re here to help!
T 😺 (Dropbox Community Manager)
