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Soundbored's avatar
Soundbored
New member | Level 1
12 months ago
Solved

There's no transcript button or title when previewing a video on the mobile app.

First time user, so would like it to work, uploaded MP4 of 87 minutes duration and no where can I find the transcribe button!!? It doesn't appear in my Android app....Do I have to use a pc?

 

  • Hi Soundbored! Thanks for posting on our Community today. 

    At the moment, transcripts aren’t available on the mobile app indeed; you’ll need to use www.dropbox.com on your computer for that. You can also check this Help Center article for more info.

    However, I can most definitely pass this as feedback to our team for you. 

    Can you clarify though what you mean when saying that the title isn’t visible on the mobile app? When previewing your video, the title should still be showing (you may need to tap once on the video for all the options to appear, along with its title).

    Let me know if I've misunderstood something.

3 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hi Soundbored! Thanks for posting on our Community today. 

    At the moment, transcripts aren’t available on the mobile app indeed; you’ll need to use www.dropbox.com on your computer for that. You can also check this Help Center article for more info.

    However, I can most definitely pass this as feedback to our team for you. 

    Can you clarify though what you mean when saying that the title isn’t visible on the mobile app? When previewing your video, the title should still be showing (you may need to tap once on the video for all the options to appear, along with its title).

    Let me know if I've misunderstood something.

  • Soundbored's avatar
    Soundbored
    New member | Level 1
    12 months ago

    Thank you for your reply, as I thought; Title refers to the term "transcription" transcribe etc or whatever may have been the title of the virtual "button" to make transcribing of the video work. I have since tried some "free" transcribe ai services for this video and I have to say the results are disappointing, but I may be hoping for too much as the soundtrack isn't particularly clear. Thanks again.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    No problem, Soundbored! If you need something else, I'll be right here.

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