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Benjamin Gordon's avatar
Benjamin Gordon
Helpful | Level 7
2 months ago

Why can't i download my files from Dropbox on macOS 15.5?

hi all.

any ideas why the download cloud button doesn't work / show the correct state on macOS 15.5?

is this a dropbox or macOS file provider issue?

 

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1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey Benjamin Gordon, thanks for posting on our forum today. 

    Can you send over a few more details on what’s happening, when trying to download your files from Dropbox? 

    Please also paste a screenshot here of what you’re seeing exactly on your end and I’ll have a look.

    Give me a nudge, when you’re ready.

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