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Lisa Shively's avatar
Lisa Shively
New member | Level 2
29 days ago

Zip file that was shared with me says it's empty on the website

Hi, someone sent me a file. I created a free dropbox account but I don't see how to open it. It's a zip file and says it's empty. Any help is appreciated.

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4 Replies

  • Lisa Shively's avatar
    Lisa Shively
    New member | Level 2
    29 days ago

    Thanks Mark. It was sent to me as a dropbox link and when I open it, it goes to zip.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    29 days ago

    That usualy means they've sent you EITHER a Zip file of everything or lots of documents and its zipping it up to download in one go. 

    If its too large it can fail. Or, if your Dropbox account isn't big enough to accept it could fail. 

    Why not ask for a Transfer link instead?

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