Start 2025 on time and up to date! Seamlessly integrate your calendars into Dropbox with these simple steps! 📆

Forum Discussion

Rynellebizh8's avatar
Rynellebizh8
New member | Level 1
2 months ago

All my files are gone

I haven't logged in since August, but I've been using this login for years and never had a problem. Now all of a sudden all of my files are gone. I've tried logging out and logging back in several times. No luck. I've tried to find something in the deleted area. There is absolutely no evidence that I ever had any files at all. What can I do?

Restore
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hi there Rynellebizh8 - sorry to hear about your missing files.

    If you've made sure that you're looking at the correct Dropbox account, could you have a look at your events page and let us know if you can find any signs of them?

    This is the place where all uploads, edits, and deletions are normally logged, that's why I'm asking. 

    Keep us posted! 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!