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R4jefs's avatar
R4jefs
New member | Level 2
5 months ago

Are my photos gone for good?

So I had old photos from my old hard drive uploaded to a drop box. I always go back every few months to look at them etc. I open the app today and everything is gone. I’m wondering am I assed out and lost everything or if I’m missing something and it can be remedied. I appreciate any help on this 

2 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hi there R4jefs - I'm sorry to hear about your missing files.

    If you've ensured that you're looking at the correct Dropbox account, could you take a look at your events page and let me know what you find?

    This is the place where all uploads, edits, and deletions are normally logged  so it should give you a hint. 

    If  those files  were located in a shared folder, you can also check your sharing tab

    Keep us posted! 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    5 months ago
    R4jefs wrote:

    I always go back every few months to look at them etc

    How long ago did you last log on?

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