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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    9 months ago
    Ginkoyx wrote:

    Would be great if someone knows how to solve this!

    Try a different browser, or, clear all of your cache, cookies and temp internet files and try again. 

  • Ginkoyx's avatar
    Ginkoyx
    Explorer | Level 4
    9 months ago

    Hi Mark! Thank you but I tried many times and did what you suggested, it still shows something error 500 and couldn’t delete my account. I don’t know if there’s any way to contact Dropbox IT team to delete it manually? Thank you

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Sorry to hear this persists for you Ginkoyx 

    May we reach out via email to have a further look internally? 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    No worries Ginkoyx - I've  just followed up via email, so please have a look at your inbox and we'll take it from there. 

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