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Forum Discussion
Syedibs
10 months agoExplorer | Level 3
Can I recover files deleted 1 year ago?
I deleted a file from Dropbox a year ago, but I couldn't find it in the desktop app or on the web. Please let me know how to recover that specific file. It's important to me.
5 Replies
- Walter10 months ago
Dropbox Community Moderator
Hey there Syedibs - thanks for posting on our Community!
Deleted files are usually permanently deleted after a while, depending on your account's plan and version history.
Could you clarify what plan you're on at the moment, and if you've checked your deleted files page and the events page for those files?
Thanks!
- Syedibs10 months agoExplorer | Level 3
Hi,
I am having Personal Use plan only. This file is so crusial to have it back. Please support me if there is an Archive data for the particular period to rewind.
- Rich10 months ago
Super User II
Syedibs wrote:
I am having Personal Use plan only. This file is so crusial to have it back. Please support me if there is an Archive data for the particular period to rewind.
Unfortunately, if your recovery period has already passed, there's no way to recover the file. Once a file is permanently deleted, even Dropbox can't recover it.
- Syedibs10 months agoExplorer | Level 3
Is there any way if I can pay for it and get the data. Hope it will be stored in somewhere in the Dropbox cloud location.
- Hannah10 months ago
Dropbox Community Moderator
Hey Syedibs, I'm afraid that if the file was deleted that long ago, it can't be restored, as it's also removed from our servers and upgrading can't really change things.
I'm sorry we can't help you out more with this.
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