We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    7 months ago
    dildon wrote:

    I am looking to recover files from 2015-16. How much would this cost?

    That wouldn't be possible. Recovery times vary based on your account level, but even with the highest plans it's not more than one year.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!