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jbaliko's avatar
jbaliko
New member | Level 2
2 years ago
Solved

Cannot edit files in synced folders on my Windows machine

I cannot copy anything to the synced Dropbox folders on my PC because "it needs administrator rights". 

I cannot add or delete anything directly in the PC folders.

I have to use the web interface to add, delete or change anything.

 

What the heck happened? I did not change anything on my PC regarding the access rights to the Dropbox folders. It used to work perfectly...

 

Any recommendations?

desktop
edit
sync
Windows
  • jbaliko's avatar
    jbaliko
    2 years ago

    Hi @Jay,

     

    In the meantime I managed to find the solution.

     

    My Dropbox folder was assigned a drive letter, and the share rights were not properly set. The problem emerged only when I used the substitute drive letter.

     

    Thanks for the effort!

5 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi jbaliko, thanks for bringing this to our attention.

     

    Is your computer a company-managed device, or a personal machine?

     

    Have you tried reinstalling the Dropbox desktop application with administrator rights using these steps?

     

    Keep me posted!

  • jbaliko's avatar
    jbaliko
    New member | Level 2
    2 years ago

    Hi @Jay,

     

    In the meantime I managed to find the solution.

     

    My Dropbox folder was assigned a drive letter, and the share rights were not properly set. The problem emerged only when I used the substitute drive letter.

     

    Thanks for the effort!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the update, and I'm happy to hear you found a solution.

     

    Just to check, do you have a custom setup which assigned a drive letter for the Dropbox folder, since this isn't part of the normal Dropbox app process?

  • jbaliko's avatar
    jbaliko
    New member | Level 2
    2 years ago

    Hi @Jay,

     

    Yes, this is a custom solution, to make the folder access easier.

     

    Let's say that after the installation the default Dropbox folder is something like "C:\users\username\dropbox", but after that I manually assign the drive letter D to this folder.

     

    The Dropbox app does not even know that there is a drive D, it uses the original folder path, and that worked well.

     

    So my original issue was not related to the Dropbox app.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the clarification, this might help other users who have done something similar and experienced the same issue!

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