Deleting files or folder when I open them.

Question

I'm having an issue on one of the computers in my office when attempting to open any folder or file it automatically deletes the folder I'm trying to access. any ideas would be amazing!&nbsp;

Megan · Answer

Hey there, user38, I'd be more than happy to help!&nbsp;
&nbsp;
Now that's indeed a weird situation there.&nbsp;
&nbsp;
Do you open the files using the website, or the desktop app? I'm assuming the app, is that right?&nbsp;
&nbsp;
Do you notice any errors, or does the content simply goes to your trash/deleted files?
&nbsp;
Let me know more!&nbsp;

user38 · Answer

I&nbsp;receive&nbsp;the same issue in the website, or the desktop app.&nbsp;&nbsp;There is no error it just goes to the delete folder.

Megan · Answer

Can you kindly send me some example screenshots of you reproducing the issue, in order for me to have a visual too user38?
&nbsp;
Also, have you by any chance tried switching to a different browser? Does it happen immediately when you click on the folder?&nbsp;

Forum Discussion

Deleting files or folder when I open them.

3 Replies

About Delete, edit, and organize

Need More Support

Related Content

Deleted files from shared folder

Deleting a folder

Error message when deleting folders

mistakely deleted folder yesterday

Wanting to delete Dropbox folder on Hard drive without deleting those files elsewhere

Recent Discussions

My files are missing and random files appeared in my account

Excel file reverted to older version and I get an error when checking its version history

My Dropbox account is full and I'm missing important files.

"Migrated Paper Docs" folders are all empty

Lots of files disappeared from my account - how can I get them back?