Forum Discussion

Antonio Del Villano's avatar
Antonio Del Villano
New member | Level 1
10 months ago

Did Dropbox delete some of my files due to storage issues?

I changed my plan from Professional to Basic II and I can't find some files I'm sure I uploaded in 2023.

Any suggestions?

File access
Storage space

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    10 months ago

    Dropbox does delete files if you are over quota for a long time - after multiple warnings via email, however. They are not just removed. 

    Have a look at www.dropbox.com/events to see if that gives any clues, however, if they are not on Dropbox now and not deleted in past 30 days they are not recoverable I'm afraid. 

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